Returns and exchanges


You can exchange or return your products within 30 days of delivery.  

A return label is included in your package. Follow the instructions on the label for proper return package delivery.

You can easily affix the return label to your package and drop it off at your local post office.

Did you not receive a return label? Request a new one via email, and we'll take care of it!

You will receive an email within a couple of days after the return has been sent to us, where you can choose between exchange or refund.


Return policy

- You can return the products within 30 days of delivery.
- The product must be in new condition with tags still attached.
- If a package is unclaimed you have to pay a handling fee.
- Return shipping costs are covered by the customer.
- The cost of using our return label is €10.
- To exchange an item, return the item and place a new order.

Unsuccessful delivery

In the event of a failed delivery due to an incorrect address, the package will be returned to our address in Norway. Subsequently, we will unpack your order and process a refund for the package. A handling fee of €10 will be deducted from the refund amount.